JOIN LCP IN THE SEARCH FOR THE PERFECT WATCH WIN

Returns & Refunds

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

Why Buyers Love Us

Simply the best
There are very few competitions on instagram gram that are actually genuine and Richard goes above and beyond to make his competition fun, engaging , interactive, and so worth playing, he really is a wonderful person who makes time to connect with his followers as well as giving us the chance to win luxury prizes which some of us may not have thought possible.

-Dev Singh
I recently discovered LCP and have…
I recently discovered LCP and have loved every minute of getting involved in the treasure hunts! On my first go, I just missed out on finding a ticket, but I managed to bag myself a time stamp, which gave me a shot at the live draws—and let me tell you, those are always fun! The entire experience has been fab. The community is welcoming, and the fairness and clear rules make everything feel just right. Whether you're actively hunting or waiting for the live draws, there's always an exciting energy to it all.

- Charlotte Edwards
Hopeful contestant! Great site!
LCP Club is an awesome competition website! It’s awesome being able to enter and win from the US, since I work there most of the time. They offer great deals and if you’re in England be sure to take advantage of the scavenger hunts! I haven’t won yet, but I feel it coming. The transparency is great and he does the live drawings on IG, because who still uses Facebook…

- Joseph Moreno
Brilliant prizes, brilliant odds and won a GMT Master II 'Sprite' from buying my very first ever ticket! Richard came and dropped it straight off to me the following day.

- Tom Doolan
Rich was brilliant and patient with me…
Rich was brilliant and patient with me in sourcing my Rolex. He listened to my budget and watch preferences and delivered a brand new condition watch. 100% will be using Rich again, and also entering the competitions!

- Andrew Ferguson
I only discovered LCP Club a few weeks ago and have already won a competition for some Cartier sunglasses! Richard is a fantastic guy and an absolute pleasure to deal with. I look forward to entering many more draws in the future!

- Mark Breeze
I can thoroughly recommend LCP as a trustworthy, honourable competition company offering amazing watches. I have previously won and Richard immediately contacted me to give me the great news. He dispatched my win immediately. His website is easy to use and the odds are great! please join in and who knows what you might win!

- Tim Crisp
Great process from start to finish
I, personally, won a prize on this website and I can honestly say the communication since winning has been amazing. I received a phone call almost immediately notifying that I had won and Richie was very clear to me about the process afterwards.
I seriously hope they continue to prosper.

- Huss Q
Absolutely fantastic..
Absolutely fantastic... Rich called me straight away to give me the good news!!! So helpful and sent the prizes out immediately... really top guy and nice fella as well...definitely my favourite raffle!!
Thanks Rich and the best of luck 👍🏻

- David Roberts
Saw LCP on Socials, thought I would try my luck. I bought one ticket not thinking I would really have a chance but I did and I won. Now all of my mates are going to enter in the future! The service is excellent, the watch was delivered in two days to my front door in Bristol. I can’t thank LCP enough for my Rolex ‘Wimbledon’.

- George Twose
Rolex Hulk Winner
Great site with great odds to win some very nice watches. I was lucky enough to win a Rolex Hulk and Rich was in touch straight away to congratulate me and sort delivery. One of the best sites around for watch comps

- Daniel Carter
Absolutely delighted getting my first win. What a top bloke Richard is. Great odds to get yourself a Rolex unfortunately I need the cash more

- Michael Gunn

LCP Club Customers

Mrs Salazar | Gillingham | 2024